FAQs - Contacts

How do I add contacts?

We've made it really easy to upload your contacts. Data can be uploaded from a spreadsheet or even via a simple copy & paste.

Preparing your data

Before uploading your list of contacts, you'll need to prepare your data ready for upload. Contact files can be uploaded as xls (excel) or as csv (comma-separated values).

The FireText system allows the following to be uploaded:

  • Mobile Number (required)
  • Firstname (optional)
  • Surname (optional)

The most simplest way to do this to list your data in three columns: First Name, Surname and Mobile Number.

NOTE: The FireText system automatically recognises UK mobile numbers without the leading zero too (we understand that Excel sneakily removes this!).

Uploading your contacts

Uploading your data is a piece of cake.

STEP 1: First step is to choose the contacts tab and then click the grey contacts. Here you'll see + add contacts towards the upper right of the frame.

STEP 2: Upon uploading your contacts, you may need to select a group you wish to add your new contacts. To select a group, simply check the box next to your chosen group.

STEP 3: Choose either to upload your prepared contacts file OR copy-and-paste from Excel. Once you've selected your file or entered your data, click Upload Contacts.