How do I add an opt-out?
Your customers can unsubscribe from your list by texting STOP to your dedicated FireText number. We advise you include an opt-out on all marketing SMS messages.
Adding an unsubscribe option
You can add an opt-out instruction to your FireText SMS message or advertising material. Simply add the lines: Opt-out, text STOP to (your FireText Number)
Alternatively, if you allow replies, your customers can simply reply STOP to opt-out.
If you believe you are receiving text messages from a FireText customer and wish to be removed, drop us an email together with the time & date, message contents and your mobile number to: firstname.lastname@example.org