{"id":1018,"date":"2014-09-16T12:00:01","date_gmt":"2014-09-16T11:00:01","guid":{"rendered":"http:\/\/www.firetext.co.uk\/blog\/?p=1018"},"modified":"2023-02-10T15:46:08","modified_gmt":"2023-02-10T15:46:08","slug":"case-study-diamond-integrate-sms-with-itris-recruitment-software","status":"publish","type":"post","link":"https:\/\/www.firetext.co.uk\/blog\/case-study-diamond-integrate-sms-with-itris-recruitment-software\/","title":{"rendered":"Case Study: Diamond Integrate SMS with itris Recruitment Software"},"content":{"rendered":"<p>We had a chat with Karen Hill from <a href=\"https:\/\/www.diamondrg.com\/\" target=\"_blank\" rel=\"noopener noreferrer\">Diamond Recruitment Group<\/a> who is staying up to date with candidates using SMS. She explains how FireText\u2019s integration with itris makes it easy to send messages to candidates from within their existing software.<\/p>\n<p><!--more--><\/p>\n<h4>The Objective<\/h4>\n<ul>\n<li>Stay in touch with candidates<\/li>\n<li>Provide instant reminders to casual workers<\/li>\n<\/ul>\n<h4>The Plan<\/h4>\n<p>Diamond Recruitment Group is a leading Recruitment Agency in Northern Ireland. With offices throughout Northern Ireland, they specialise in helping people find jobs in Belfast and all over the UK. The friendly team at Diamond Recruitment Group focus in connecting job seekers with the perfect contract, temporary or permanent recruitment opportunity to suit their experience and skill set.<\/p>\n<p>With a temporary workforce of 2,000 they needed to find a quick and easy way to communicate about shift changes and availability. In addition to this they need to be able to communicate new job opportunities to candidates searching for work using a reliable method that is both time-effective for their team, discreet and can be accessed at the candidate\u2019s convenience.<\/p>\n<p><a href=\"https:\/\/www.firetext.co.uk\/blog\/wp-content\/uploads\/2014\/09\/firetext_itris.jpg\"><img loading=\"lazy\" decoding=\"async\" class=\"aligncenter wp-image-1029 size-full\" src=\"https:\/\/www.firetext.co.uk\/blog\/wp-content\/uploads\/2014\/09\/firetext_itris.jpg\" alt=\"firetext_itris\" width=\"500\" height=\"257\" srcset=\"https:\/\/www.firetext.co.uk\/blog\/wp-content\/uploads\/2014\/09\/firetext_itris.jpg 500w, https:\/\/www.firetext.co.uk\/blog\/wp-content\/uploads\/2014\/09\/firetext_itris-300x154.jpg 300w\" sizes=\"auto, (max-width: 500px) 100vw, 500px\" \/><\/a><\/p>\n<p>Karen is the Systems Administrator at Diamond and works closely with the team at <a href=\"https:\/\/www.itris.co.uk\/\" target=\"_blank\" rel=\"noopener noreferrer\">itris<\/a> who provide their recruitment software.&nbsp; With so many candidates to manage, calling each one would not only be time consuming, but was also not always convenient for job-seekers to take the call.<\/p>\n<p>Karen tell us: \u201cThe use of <a href=\"https:\/\/www.firetext.co.uk\" target=\"_blank\" rel=\"noopener noreferrer\">SMS<\/a>&nbsp;was the obvious choice, as the majority of our candidates &amp; temporary workers have a mobile phone.&nbsp; We can send a message that they can then pick up during work breaks, after work or a time convenient to them.\u201d<\/p>\n<p>Rather than introduce another system to their consultants, Karen was looking for something that would integrate with the text function available on our CRM system, itris.<\/p>\n<p>The integration was set up in a few hours and Karen was able to start sending SMS messages to both individuals and groups all from within their current software platform straight away.<\/p>\n<h4>The Message<\/h4>\n<p class=\"sms-box\">\u201cHi Dan, I have rearranged your interview for tomorrow at 2pm can you confirm you will be attending Thanks Julie @ Diamond 028 90 558000\u201d<\/p>\n<p class=\"sms-box\">\u201cHi, we\u2019ve got a shift for you tomorrow at 6am in Riblets, bus leaves at 4:15am. Thanks Diamond\u201d<\/p>\n<h4>The Results<\/h4>\n<p>Karen explains how the introduction of SMS as a communication tool has helped them keep candidates up to date with jobs and saved the time.<\/p>\n<p><em>\u201cThe process is seamless &amp; this is exactly what we need in terms of quality of service to our temporary workers, candidates &amp; our staff.&nbsp; It has made life easier for all involved &amp; opened up two-way communication with our target audience.\u201d<\/em><\/p>\n<p><em>\u201cOur text messages are sent instantaneously &amp; integrates perfectly with itris to record the messages sent &amp; replies received.\u201d<\/em><\/p>\n<p><em>\u201cWe can now stay in touch with all our candidates at the click of a button, with confidence that they\u2019ve got the message. Our team here are really busy so learning a new piece of software was out of the question \u2013 the itris integration allowed us to add SMS to our communication really simply. We\u2019re seeing great results but with little effort from us.\u201d<\/em><\/p>\n<p>Our <a href=\"https:\/\/www.firetext.co.uk\/sms-marketing-features\/sms-integration\" target=\"_blank\" rel=\"noopener noreferrer\">integrations<\/a> make it really easy to add SMS to your existing software! Have you thought about adding SMS to your communication tool kit?<\/p>\n","protected":false},"excerpt":{"rendered":"<p>We had a chat with Karen Hill from Diamond Recruitment Group who is staying up to date with candidates using SMS. She explains how FireText\u2019s integration with itris makes it easy to send messages to candidates from within their existing software.<\/p>\n","protected":false},"author":4,"featured_media":1024,"comment_status":"closed","ping_status":"closed","sticky":false,"template":"","format":"standard","meta":{"footnotes":""},"categories":[2],"tags":[],"class_list":["post-1018","post","type-post","status-publish","format-standard","has-post-thumbnail","hentry","category-customers"],"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v24.6 - https:\/\/yoast.com\/wordpress\/plugins\/seo\/ -->\n<title>Case Study: Diamond Integrate SMS with itris Recruitment Software - SMS Marketing Blog<\/title>\n<meta name=\"description\" content=\"Diamond Recruitment Group demonstrate how they are using FireText&#039;s SMS integration with Itris recruitment software.\" \/>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/www.firetext.co.uk\/blog\/case-study-diamond-integrate-sms-with-itris-recruitment-software\/\" \/>\n<meta property=\"og:locale\" content=\"en_GB\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"Case Study: Diamond Integrate SMS with itris Recruitment Software - SMS Marketing Blog\" \/>\n<meta property=\"og:description\" content=\"Diamond Recruitment Group demonstrate how they are using FireText&#039;s SMS integration with Itris recruitment software.\" \/>\n<meta property=\"og:url\" content=\"https:\/\/www.firetext.co.uk\/blog\/case-study-diamond-integrate-sms-with-itris-recruitment-software\/\" \/>\n<meta property=\"og:site_name\" content=\"SMS Marketing Blog\" \/>\n<meta property=\"article:publisher\" content=\"https:\/\/www.facebook.com\/firetext.co.uk\/\" \/>\n<meta property=\"article:published_time\" content=\"2014-09-16T11:00:01+00:00\" \/>\n<meta property=\"article:modified_time\" content=\"2023-02-10T15:46:08+00:00\" \/>\n<meta property=\"og:image\" content=\"https:\/\/www.firetext.co.uk\/blog\/wp-content\/uploads\/2014\/09\/diamond.jpg\" \/>\n\t<meta property=\"og:image:width\" content=\"82\" \/>\n\t<meta property=\"og:image:height\" content=\"86\" \/>\n\t<meta property=\"og:image:type\" content=\"image\/jpeg\" \/>\n<meta name=\"author\" content=\"Holly Barber\" \/>\n<meta name=\"twitter:card\" content=\"summary_large_image\" \/>\n<meta name=\"twitter:creator\" content=\"@firetext_uk\" \/>\n<meta name=\"twitter:site\" content=\"@firetext_uk\" \/>\n<meta name=\"twitter:label1\" content=\"Written by\" \/>\n\t<meta name=\"twitter:data1\" content=\"Holly Barber\" \/>\n\t<meta name=\"twitter:label2\" content=\"Estimated reading time\" \/>\n\t<meta name=\"twitter:data2\" content=\"3 minutes\" \/>\n<script type=\"application\/ld+json\" class=\"yoast-schema-graph\">{\"@context\":\"https:\/\/schema.org\",\"@graph\":[{\"@type\":\"Article\",\"@id\":\"https:\/\/www.firetext.co.uk\/blog\/case-study-diamond-integrate-sms-with-itris-recruitment-software\/#article\",\"isPartOf\":{\"@id\":\"https:\/\/www.firetext.co.uk\/blog\/case-study-diamond-integrate-sms-with-itris-recruitment-software\/\"},\"author\":{\"name\":\"Holly Barber\",\"@id\":\"https:\/\/www.firetext.co.uk\/blog\/#\/schema\/person\/fbd04606e14fca821589bba7405e5d61\"},\"headline\":\"Case Study: Diamond Integrate SMS with itris Recruitment Software\",\"datePublished\":\"2014-09-16T11:00:01+00:00\",\"dateModified\":\"2023-02-10T15:46:08+00:00\",\"mainEntityOfPage\":{\"@id\":\"https:\/\/www.firetext.co.uk\/blog\/case-study-diamond-integrate-sms-with-itris-recruitment-software\/\"},\"wordCount\":560,\"publisher\":{\"@id\":\"https:\/\/www.firetext.co.uk\/blog\/#organization\"},\"image\":{\"@id\":\"https:\/\/www.firetext.co.uk\/blog\/case-study-diamond-integrate-sms-with-itris-recruitment-software\/#primaryimage\"},\"thumbnailUrl\":\"https:\/\/www.firetext.co.uk\/blog\/wp-content\/uploads\/2014\/09\/diamond.jpg\",\"articleSection\":[\"FireText's Wonderful Customers\"],\"inLanguage\":\"en-GB\"},{\"@type\":\"WebPage\",\"@id\":\"https:\/\/www.firetext.co.uk\/blog\/case-study-diamond-integrate-sms-with-itris-recruitment-software\/\",\"url\":\"https:\/\/www.firetext.co.uk\/blog\/case-study-diamond-integrate-sms-with-itris-recruitment-software\/\",\"name\":\"Case Study: Diamond Integrate SMS with itris Recruitment Software - 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