{"id":1633,"date":"2015-08-04T10:43:33","date_gmt":"2015-08-04T10:43:33","guid":{"rendered":"http:\/\/firetext.wpengine.com\/?p=1633"},"modified":"2025-04-10T13:15:47","modified_gmt":"2025-04-10T12:15:47","slug":"case-study-classroom-medics-are-using-zapier","status":"publish","type":"post","link":"https:\/\/www.firetext.co.uk\/blog\/case-study-classroom-medics-are-using-zapier\/","title":{"rendered":"Case Study: Classroom Medics are using Zapier!"},"content":{"rendered":"\n<p>We\u2019ve been working with lots of customers to help them make the most of our exciting integration with <a href=\"https:\/\/zapier.com\" target=\"_blank\" rel=\"noopener noreferrer\">Zapier.<\/a> This week we caught up with Tom at Classroom Medics who has hooked up <a href=\"https:\/\/keap.com\/\" target=\"_blank\" rel=\"noreferrer noopener\">Keap<\/a> (formerly Infusionsoft) with their FireText account to help automate communication, efficiently and professionally, as well as providing customers with the instant information they need.<\/p>\n\n\n\n<h4 class=\"wp-block-heading\">The Objective<\/h4>\n\n\n\n<ul class=\"wp-block-list\">\n<li>Automate communication<\/li>\n\n\n\n<li>Provide customers with instant information<\/li>\n\n\n\n<li>Integrate software platforms<\/li>\n<\/ul>\n\n\n\n<h4 class=\"wp-block-heading\">The Plan<\/h4>\n\n\n\n<p>Classroom Medics provide inspiring medical and sports science workshops for schools; giving students the skills and opportunity to excel in the health sector. They speak at events and shows and wanted a really easy way for their audience to reach out to them instantly for further information.<\/p>\n\n\n<div class=\"wp-block-image\">\n<figure class=\"aligncenter\"><img loading=\"lazy\" decoding=\"async\" width=\"1024\" height=\"682\" src=\"https:\/\/www.firetext.co.uk\/blog\/wp-content\/uploads\/2015\/07\/Classroom-Medics-1024x682.jpeg\" alt=\"Classroom Medics\" class=\"wp-image-1634\" srcset=\"https:\/\/www.firetext.co.uk\/blog\/wp-content\/uploads\/2015\/07\/Classroom-Medics-1024x682.jpeg 1024w, https:\/\/www.firetext.co.uk\/blog\/wp-content\/uploads\/2015\/07\/Classroom-Medics-300x200.jpeg 300w, https:\/\/www.firetext.co.uk\/blog\/wp-content\/uploads\/2015\/07\/Classroom-Medics.jpeg 1049w\" sizes=\"auto, (max-width: 1024px) 100vw, 1024px\" \/><\/figure>\n<\/div>\n\n\n<p class=\"has-text-align-center\"><\/p>\n\n\n\n<p>After setting up a keyword on our shortcode, they were able to encourage potential clients at their event to text MEDIC and their email address to 82228 for further information. This enables Tom to collect contact details and follow up with their info pack!<\/p>\n\n\n\n<p>The team at Classroom Medics also use Keap (formerly Infusionsoft) and when we announced our Zapier integration Tom thought of another way he could use SMS!<\/p>\n\n\n\n<p>When someone enquires or requests an info pack on our website, this adds a tag into Keap (formerly Infusionsoft) which triggers a Zap. Zapier tells FireText and they instantly get a text message telling them someone will be in touch today as well as confirming they will get something in the post as well.<\/p>\n\n\n<div class=\"wp-block-image\">\n<figure class=\"aligncenter\"><a href=\"https:\/\/www.firetext.co.uk\/blog\/wp-content\/uploads\/2015\/07\/Infusion-sof.jpg\"><img loading=\"lazy\" decoding=\"async\" width=\"1213\" height=\"387\" src=\"https:\/\/www.firetext.co.uk\/blog\/wp-content\/uploads\/2015\/07\/Infusion-sof.jpg\" alt=\"Infusion sof\" class=\"wp-image-1635\" srcset=\"https:\/\/www.firetext.co.uk\/blog\/wp-content\/uploads\/2015\/07\/Infusion-sof.jpg 1213w, https:\/\/www.firetext.co.uk\/blog\/wp-content\/uploads\/2015\/07\/Infusion-sof-300x96.jpg 300w, https:\/\/www.firetext.co.uk\/blog\/wp-content\/uploads\/2015\/07\/Infusion-sof-1024x327.jpg 1024w\" sizes=\"auto, (max-width: 1213px) 100vw, 1213px\" \/><\/a><\/figure>\n<\/div>\n\n\n<p class=\"has-text-align-left\"><strong>Update:<\/strong> Infusionsoft is now Keap &#8211; you can access these triggers and actions in Zapier under the Keap name.<\/p>\n\n\n\n<p>Tom explains;&nbsp;<em>\u201cInstant confirmation to the enquirer, makes us look bigger than we are \ud83d\ude09 as well as making us look really professional and switched on!\u201d<\/em><\/p>\n\n\n\n<h4 class=\"wp-block-heading\">The Message<\/h4>\n\n\n\n<p class=\"sms-box\">&#8220;Hi Sarah thanks for your info pack request. We have put one in the snail mail and sent you an email as well. Check your spam folder just in case it has snuck in there! Drop us a line on (01902) 595 089 if you want to ask any questions.&#8221;<\/p>\n\n\n\n<h4 class=\"wp-block-heading\">The Results<\/h4>\n\n\n\n<p>Tom found it all pretty easy to set up. One or two tests were needed to make sure everything was set up right, but that was easy too.<\/p>\n\n\n\n<p>Now the customers get confirmation of their request instantly, the information is sent out and all the software platforms are hooked up. Tom and his team are happy too as it gives them more time in the classroom doing the job they love.<\/p>\n\n\n\n<p><em>\u201cLove it! Adding text messaging to our tools is a fab way to communicate with people.\u201d<\/em><\/p>\n","protected":false},"excerpt":{"rendered":"<p>We\u2019ve been working with lots of customers to help them make the most of our exciting integration with Zapier. This week we caught up with Tom at Classroom Medics who has hooked up Keap (formerly Infusionsoft) with their FireText account to help automate communication, efficiently and professionally, as well as providing customers with the instant [&hellip;]<\/p>\n","protected":false},"author":4,"featured_media":1634,"comment_status":"closed","ping_status":"closed","sticky":false,"template":"","format":"standard","meta":{"footnotes":""},"categories":[2],"tags":[],"class_list":["post-1633","post","type-post","status-publish","format-standard","has-post-thumbnail","hentry","category-customers"],"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v24.6 - https:\/\/yoast.com\/wordpress\/plugins\/seo\/ -->\n<title>Case Study: Classroom Medics are using Zapier! - SMS Marketing Blog<\/title>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/www.firetext.co.uk\/blog\/case-study-classroom-medics-are-using-zapier\/\" \/>\n<meta property=\"og:locale\" content=\"en_GB\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"Case Study: Classroom Medics are using Zapier! - SMS Marketing Blog\" \/>\n<meta property=\"og:description\" content=\"We\u2019ve been working with lots of customers to help them make the most of our exciting integration with Zapier. This week we caught up with Tom at Classroom Medics who has hooked up Keap (formerly Infusionsoft) with their FireText account to help automate communication, efficiently and professionally, as well as providing customers with the instant [&hellip;]\" \/>\n<meta property=\"og:url\" content=\"https:\/\/www.firetext.co.uk\/blog\/case-study-classroom-medics-are-using-zapier\/\" \/>\n<meta property=\"og:site_name\" content=\"SMS Marketing Blog\" \/>\n<meta property=\"article:publisher\" content=\"https:\/\/www.facebook.com\/firetext.co.uk\/\" \/>\n<meta property=\"article:published_time\" content=\"2015-08-04T10:43:33+00:00\" \/>\n<meta property=\"article:modified_time\" content=\"2025-04-10T12:15:47+00:00\" \/>\n<meta property=\"og:image\" content=\"https:\/\/www.firetext.co.uk\/blog\/wp-content\/uploads\/2015\/07\/Classroom-Medics.jpeg\" \/>\n\t<meta property=\"og:image:width\" content=\"1049\" \/>\n\t<meta property=\"og:image:height\" content=\"699\" \/>\n\t<meta property=\"og:image:type\" content=\"image\/jpeg\" \/>\n<meta name=\"author\" content=\"Holly Barber\" \/>\n<meta name=\"twitter:card\" content=\"summary_large_image\" \/>\n<meta name=\"twitter:creator\" content=\"@firetext_uk\" \/>\n<meta name=\"twitter:site\" content=\"@firetext_uk\" \/>\n<meta name=\"twitter:label1\" content=\"Written by\" \/>\n\t<meta name=\"twitter:data1\" content=\"Holly Barber\" \/>\n\t<meta name=\"twitter:label2\" content=\"Estimated reading time\" \/>\n\t<meta name=\"twitter:data2\" content=\"2 minutes\" \/>\n<script type=\"application\/ld+json\" class=\"yoast-schema-graph\">{\"@context\":\"https:\/\/schema.org\",\"@graph\":[{\"@type\":\"Article\",\"@id\":\"https:\/\/www.firetext.co.uk\/blog\/case-study-classroom-medics-are-using-zapier\/#article\",\"isPartOf\":{\"@id\":\"https:\/\/www.firetext.co.uk\/blog\/case-study-classroom-medics-are-using-zapier\/\"},\"author\":{\"name\":\"Holly Barber\",\"@id\":\"https:\/\/www.firetext.co.uk\/blog\/#\/schema\/person\/fbd04606e14fca821589bba7405e5d61\"},\"headline\":\"Case Study: Classroom Medics are using Zapier!\",\"datePublished\":\"2015-08-04T10:43:33+00:00\",\"dateModified\":\"2025-04-10T12:15:47+00:00\",\"mainEntityOfPage\":{\"@id\":\"https:\/\/www.firetext.co.uk\/blog\/case-study-classroom-medics-are-using-zapier\/\"},\"wordCount\":434,\"publisher\":{\"@id\":\"https:\/\/www.firetext.co.uk\/blog\/#organization\"},\"image\":{\"@id\":\"https:\/\/www.firetext.co.uk\/blog\/case-study-classroom-medics-are-using-zapier\/#primaryimage\"},\"thumbnailUrl\":\"https:\/\/www.firetext.co.uk\/blog\/wp-content\/uploads\/2015\/07\/Classroom-Medics.jpeg\",\"articleSection\":[\"FireText's Wonderful Customers\"],\"inLanguage\":\"en-GB\"},{\"@type\":\"WebPage\",\"@id\":\"https:\/\/www.firetext.co.uk\/blog\/case-study-classroom-medics-are-using-zapier\/\",\"url\":\"https:\/\/www.firetext.co.uk\/blog\/case-study-classroom-medics-are-using-zapier\/\",\"name\":\"Case Study: Classroom Medics are using Zapier! 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