{"id":589,"date":"2014-03-20T12:07:37","date_gmt":"2014-03-20T12:07:37","guid":{"rendered":"http:\/\/www.firetext.co.uk\/blog\/?p=589"},"modified":"2023-02-10T15:46:09","modified_gmt":"2023-02-10T15:46:09","slug":"add-sms-notifications-to-your-crm-software-with-firetexts-latest-integration","status":"publish","type":"post","link":"https:\/\/www.firetext.co.uk\/blog\/add-sms-notifications-to-your-crm-software-with-firetexts-latest-integration\/","title":{"rendered":"Add SMS Notifications to Your CRM Software with FireText\u2019s Latest Integration"},"content":{"rendered":"<p>One of the reasons we love SMS here at FireText, is for its ability to simplify and improve communication for businesses with their customers.<\/p>\n<p>We want to help you increase customer engagement, without adding to your workload, and understand the importance of integrating SMS into our daily routines, which is why we\u2019re pleased to announce a brand new integration.<\/p>\n<p><!--more--><\/p>\n<p>Our friends over at SouthwestCRM have developed an SMS module which is not only available to their users but is also available for all SugarCRM users including Community Edition and SuiteCRM!<\/p>\n<p><a href=\"https:\/\/www.firetext.co.uk\/blog\/wp-content\/uploads\/2014\/03\/southwestcrmlogo.jpg\"><img loading=\"lazy\" decoding=\"async\" class=\"alignnone size-medium wp-image-617 aligncenter\" alt=\"southwestcrmlogo\" src=\"https:\/\/www.firetext.co.uk\/blog\/wp-content\/uploads\/2014\/03\/southwestcrmlogo-300x69.jpg\" width=\"300\" height=\"69\" srcset=\"https:\/\/www.firetext.co.uk\/blog\/wp-content\/uploads\/2014\/03\/southwestcrmlogo-300x69.jpg 300w, https:\/\/www.firetext.co.uk\/blog\/wp-content\/uploads\/2014\/03\/southwestcrmlogo.jpg 317w\" sizes=\"auto, (max-width: 300px) 100vw, 300px\" \/><\/a><\/p>\n<p>SugarSMS for SugarCRM sends SMS messages from SugarCRM enabling users to send SMS directly from their SugarCRM platform.<\/p>\n<p>Version 1,0 was launched in Q1 2014 and adds SMS to the Leads and Contacts modules. Select a Lead or Contact and click to send an SMS message.&nbsp; Create pre-defined SMS templates for your users to select and send.<\/p>\n<p>SMS messages are delivered through the FireText SMS messaging service.&nbsp; Existing FireText subscribers can simply enter their existing FireText user details in the SugarCRM Admin module and send messages directly from within SugarCRM.<\/p>\n<p>Future releases will include mass SMS marketing and integration with SugarCRM&#8217;s workflow automation.<\/p>\n<p>For more info, see <a href=\"https:\/\/www.fibrecrm.com\/\" target=\"_blank\" rel=\"noopener noreferrer\">Fibre CRM<\/a>, <a href=\"https:\/\/www.sugarcrm.com\/\" target=\"_blank\" rel=\"noopener noreferrer\">SugarCRM<\/a>, or sign up for a free trial account with&nbsp;<a href=\"https:\/\/www.firetext.co.uk\" target=\"_blank\" rel=\"noopener noreferrer\">FireText.<\/a><\/p>\n","protected":false},"excerpt":{"rendered":"<p>One of the reasons we love SMS here at FireText, is for its ability to simplify and improve communication for businesses with their customers. We want to help you increase customer engagement, without adding to your workload, and understand the importance of integrating SMS into our daily routines, which is why we\u2019re pleased to announce [&hellip;]<\/p>\n","protected":false},"author":4,"featured_media":619,"comment_status":"closed","ping_status":"closed","sticky":false,"template":"","format":"standard","meta":{"footnotes":""},"categories":[4,5],"tags":[],"class_list":["post-589","post","type-post","status-publish","format-standard","has-post-thumbnail","hentry","category-news-buzz","category-firetext"],"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v24.6 - https:\/\/yoast.com\/wordpress\/plugins\/seo\/ -->\n<title>Add SMS Notifications to Your CRM Software with FireText\u2019s Latest Integration - SMS Marketing Blog<\/title>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/www.firetext.co.uk\/blog\/add-sms-notifications-to-your-crm-software-with-firetexts-latest-integration\/\" \/>\n<meta property=\"og:locale\" content=\"en_GB\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"Add SMS Notifications to Your CRM Software with FireText\u2019s Latest Integration - SMS Marketing Blog\" \/>\n<meta property=\"og:description\" content=\"One of the reasons we love SMS here at FireText, is for its ability to simplify and improve communication for businesses with their customers. We want to help you increase customer engagement, without adding to your workload, and understand the importance of integrating SMS into our daily routines, which is why we\u2019re pleased to announce [&hellip;]\" \/>\n<meta property=\"og:url\" content=\"https:\/\/www.firetext.co.uk\/blog\/add-sms-notifications-to-your-crm-software-with-firetexts-latest-integration\/\" \/>\n<meta property=\"og:site_name\" content=\"SMS Marketing Blog\" \/>\n<meta property=\"article:publisher\" content=\"https:\/\/www.facebook.com\/firetext.co.uk\/\" \/>\n<meta property=\"article:published_time\" content=\"2014-03-20T12:07:37+00:00\" \/>\n<meta property=\"article:modified_time\" content=\"2023-02-10T15:46:09+00:00\" \/>\n<meta property=\"og:image\" content=\"https:\/\/www.firetext.co.uk\/blog\/wp-content\/uploads\/2014\/03\/southwestcrmlogo-square.jpg\" \/>\n\t<meta property=\"og:image:width\" content=\"392\" \/>\n\t<meta property=\"og:image:height\" content=\"380\" \/>\n\t<meta property=\"og:image:type\" content=\"image\/jpeg\" \/>\n<meta name=\"author\" content=\"Holly Barber\" \/>\n<meta name=\"twitter:card\" content=\"summary_large_image\" \/>\n<meta name=\"twitter:creator\" content=\"@firetext_uk\" \/>\n<meta name=\"twitter:site\" content=\"@firetext_uk\" \/>\n<meta name=\"twitter:label1\" content=\"Written by\" \/>\n\t<meta name=\"twitter:data1\" content=\"Holly Barber\" \/>\n\t<meta name=\"twitter:label2\" content=\"Estimated reading time\" \/>\n\t<meta name=\"twitter:data2\" content=\"1 minute\" \/>\n<script type=\"application\/ld+json\" class=\"yoast-schema-graph\">{\"@context\":\"https:\/\/schema.org\",\"@graph\":[{\"@type\":\"Article\",\"@id\":\"https:\/\/www.firetext.co.uk\/blog\/add-sms-notifications-to-your-crm-software-with-firetexts-latest-integration\/#article\",\"isPartOf\":{\"@id\":\"https:\/\/www.firetext.co.uk\/blog\/add-sms-notifications-to-your-crm-software-with-firetexts-latest-integration\/\"},\"author\":{\"name\":\"Holly Barber\",\"@id\":\"https:\/\/www.firetext.co.uk\/blog\/#\/schema\/person\/fbd04606e14fca821589bba7405e5d61\"},\"headline\":\"Add SMS Notifications to Your CRM Software with FireText\u2019s Latest Integration\",\"datePublished\":\"2014-03-20T12:07:37+00:00\",\"dateModified\":\"2023-02-10T15:46:09+00:00\",\"mainEntityOfPage\":{\"@id\":\"https:\/\/www.firetext.co.uk\/blog\/add-sms-notifications-to-your-crm-software-with-firetexts-latest-integration\/\"},\"wordCount\":224,\"publisher\":{\"@id\":\"https:\/\/www.firetext.co.uk\/blog\/#organization\"},\"image\":{\"@id\":\"https:\/\/www.firetext.co.uk\/blog\/add-sms-notifications-to-your-crm-software-with-firetexts-latest-integration\/#primaryimage\"},\"thumbnailUrl\":\"https:\/\/www.firetext.co.uk\/blog\/wp-content\/uploads\/2014\/03\/southwestcrmlogo-square.jpg\",\"articleSection\":[\"News &amp; Buzz\",\"Peek Inside FireText\"],\"inLanguage\":\"en-GB\"},{\"@type\":\"WebPage\",\"@id\":\"https:\/\/www.firetext.co.uk\/blog\/add-sms-notifications-to-your-crm-software-with-firetexts-latest-integration\/\",\"url\":\"https:\/\/www.firetext.co.uk\/blog\/add-sms-notifications-to-your-crm-software-with-firetexts-latest-integration\/\",\"name\":\"Add SMS Notifications to Your CRM Software with FireText\u2019s Latest Integration - 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