Support & FAQs

© FireText Communications Ltd 2015. All rights reserved.
Part of the CallFire family of companies

FireText is rated 4.90 stars by based on 71 merchant reviews

4.90 / 5 Rating
71 Reviews
I have found FireText to be extremely easy and cost effective to use. The straight forward pricing is wonderful as is the functionality of the website. I have always had immediate and helpful responses to my enquiries which is a breath of fresh air. I can't fault the product or the customer service; both are excellent.
I had a technical query relating to the FireText service as I was intending to integrate the sending of text messages with my C# application. I contacted the FireText support about this and they responded quickly and with all the information that I needed, even providing some C# code that they use for doing what I wanted. All in all an excellent service and I would highly recommend them.
Every 3/4 months we put a new group of people onto Fire Text. Sometimes we email each group as a whole but often we send texts to smaller groups within the larger group. Unfortunately it saves each group as a new list which is very annoying as we now have loads of lists. Please take a loot at our account for further info. Is there any way this could be changed please. Thanks