There's a ton included!
FireText have a large range of features, some of which are turned on by request - we make complicated systems a thing of the past!
| Small Business | Enterprise | |
|---|---|---|
| Highlights | ||
| Web App | ✔ | ✔ |
| Dedicated Reply Number | £5 per month | |
| Keyword on 82228 | £12 per month | |
| Developer API | ✔ | ✔ |
| Email to SMS | ✔ | ✔ |
| 3rd Party Integrations | ✔ | ✔ |
| Friendly & Helpful Phone, Email & Chat Support | ✔ | ✔ |
| Sending SMS | ||
| Bulk Group Messages | ✔ | ✔ |
| Individual Messages | ✔ | ✔ |
| Personalisation Merge Tags | ✔ | ✔ |
| Send From Brand | ✔ | ✔ |
| Send From Reply Number | ✔ | ✔ |
| Schedule Messages | ✔ | ✔ |
| Repeat Messages | ✔ | ✔ |
| URL Tracking | ✔ | ✔ |
| Editable Templates | ✔ | ✔ |
| Time-limited Messages | ✔ | ✔ |
| Message Reports | ||
| Full Delivery Reporting | ✔ | ✔ |
| Reply Reporting | ✔ | ✔ |
| Unique Click Reporting | ✔ | ✔ |
| CSV Exports | ✔ | ✔ |
| Contact Management | ||
| Unlimited Contacts | ✔ | ✔ |
| Unlimited Groups | ✔ | ✔ |
| Auto Update Feature | ✔ | ✔ |
| Five Personalisation Fields | ✔ | ✔ |
| Unsubscribed Contacts | ✔ | ✔ |
| Easy CSV Import | ✔ | ✔ |
| Auto Remove Non-Mobile Numbers | ✔ | ✔ |
| Copy & Paste Import | ✔ | ✔ |
| 3rd Party Import | ✔ | ✔ |
| Contact Search | ✔ | ✔ |
| CSV Exports | ✔ | ✔ |
| SMS Replies | ||
| Dedicated Reply Number | Optional | Optional |
| Keyword on 82228 | Optional | Optional |
| Configurable Auto Reply | ✔ | ✔ |
| Forward to Email | ✔ | ✔ |
| Forward to Mobile (via SMS) | ✔ | ✔ |
| Forward via HTTP POST | ✔ | ✔ |
| Auto Add to Contact Group | ✔ | ✔ |
| Email to SMS | ||
| Send SMS via Email | ✔ | ✔ |
| Unlimited Whitelisted Senders | ✔ | ✔ |
| Batch Email to SMS | ✔ | ✔ |
| Email to Group SMS | ✔ | ✔ |
| Sub Accounts (Advanced) | ||
| Sub Account Management | ✔ | ✔ |
| Unlimited Sub-Accounts | ✔ | ✔ |
| Auto Draw Credits | ✔ | ✔ |
| Sub Account Feature Lock-down | ✔ | ✔ |
| Shared Opt-out Management | ✔ | ✔ |
| Developer API (Advanced) | ||
| RESTful API | ✔ | ✔ |
| Software Development Kit (SDK) | ✔ | ✔ |
| Full Documentation | ✔ | ✔ |
| Custom Projects | ||
| Bespoke SMS Projects | - | ✔ |
| Security | ||
| ISO27001 Certified | ✔ | ✔ |
| UK Datacentres | ✔ | ✔ |
| 3rd Party Penetration Testing | ✔ | ✔ |
| SSL TLS v1.2+ | ✔ | ✔ |
| Customer Support (Mon-Fri 09:30-17:30) | ||
| Dedicated SMS Expert | ✔ | ✔ |
| Email Support | ✔ | ✔ |
| Phone Support | ✔ | ✔ |
| Live Chat | ✔ | ✔ |
You're secure with FireTextWhy us?
What counts as a credit?
One credit is one standard text message to one person. For example, a 160 character message to 50 people would account for 50 credits.
Do I have to sign a long term contract?
No. There are no long term contracts or commitments on your part. You simply pay per credit. Any reply numbers or keywords can be cancelled at any time.
Looking for Bulk SMS?
If you're an enterprise customer looking to purchase more than 10,000 messages, please click here for a quote.
Is the account free?
Yes, and it always will be. You'll only pay for what you need meaning the account is super-flexible and easy to manage. There are no hidden charges or surprises.
Do credits expire?
No, credits can be used when it's good for you. This allows you to tailor your campaigns to your audience.
How do I pay?
You can top-up your message credits at any time using a credit card. Reply numbers or keywords are billed each month, but you can cancel at any time. All prices exclude VAT.
Can I call you?
Of course! We're a UK-based team of SMS marketing experts. We're more than happy to assist. You can call us on: 0800 038 5522.
Why FireText?
Our support is amazing! A dedicated SMS expert is included and on-hand to help you at every stage of your campaign - just ask.