All of our Awesome Features
FireText have a large range of features, some of which are turned on by request - we make complicated systems a thing of the past!
| Standard | Enterprise | |
|---|---|---|
| Sending SMS | ||
| Bulk Group Messages | ✔ | ✔ |
| Individual Messages | ✔ | ✔ |
| Personalisation Merge Tags | ✔ | ✔ |
| Send From Brand | ✔ | ✔ |
| Send From Reply Number | ✔ | ✔ |
| Schedule Messages | ✔ | ✔ |
| Repeat Messages | ✔ | ✔ |
| URL Tracking | ✔ | ✔ |
| Editable Templates | ✔ | ✔ |
| Time-limited Messages | ✔ | ✔ |
| Message Reports | ||
| Full Delivery Reporting | ✔ | ✔ |
| Reply Reporting | ✔ | ✔ |
| Unique Click Reporting | ✔ | ✔ |
| CSV Exports | ✔ | ✔ |
| Contact Management | ||
| Unlimited Contacts | ✔ | ✔ |
| Unlimited Groups | ✔ | ✔ |
| Auto Update Feature | ✔ | ✔ |
| Five Personalisation Fields | ✔ | ✔ |
| Unsubscribed Contacts | ✔ | ✔ |
| Easy CSV Import | ✔ | ✔ |
| Auto Remove Non-Mobile Numbers | ✔ | ✔ |
| Copy & Paste Import | ✔ | ✔ |
| 3rd Party Import | ✔ | ✔ |
| Contact Search | ✔ | ✔ |
| CSV Exports | ✔ | ✔ |
| SMS Replies | ||
| Dedicated Reply Number | Optional | Optional |
| Keyword on 82228 | Optional | Optional |
| Configurable Auto Reply | ✔ | ✔ |
| Forward to Email | ✔ | ✔ |
| Forward to Mobile (via SMS) | ✔ | ✔ |
| Forward via HTTP POST | ✔ | ✔ |
| Auto Add to Contact Group | ✔ | ✔ |
| Email to SMS | ||
| Send SMS via Email | ✔ | ✔ |
| Unlimited Whitelisted Senders | ✔ | ✔ |
| Batch Email to SMS | ✔ | ✔ |
| Email to Group SMS | ✔ | ✔ |
| Sub Accounts (Advanced) | ||
| Sub Account Management | ✔ | ✔ |
| Unlimited Sub-Accounts | ✔ | ✔ |
| Auto Draw Credits | ✔ | ✔ |
| Sub Account Feature Lock-down | ✔ | ✔ |
| Shared Opt-out Management | ✔ | ✔ |
| Developer API (Advanced) | ||
| RESTful API | ✔ | ✔ |
| Software Development Kit (SDK) | ✔ | ✔ |
| Full Documentation | ✔ | ✔ |
| Custom Projects | ||
| Bespoke SMS Projects | - | ✔ |
| Customer Support (Mon-Fri 09:30-17:30) | ||
| Dedicated SMS Expert | ✔ | ✔ |
| Email Support | ✔ | ✔ |
| Phone Support | ✔ | ✔ |
| Live Chat | ✔ | ✔ |