4.91 / 5 Rating
We started working with Firetext in August 2015. Right from our initial enquiry we have received excellent customer service and always receive a very quick response to any queries that we raise. Setting the account up was simple and we love the fact that there is no contract or minimum period to adhere to. We have received some excellent feedback from our guests who really appreciate receiving useful and relevant information both before and after their stay.
Very good system and website with a useful API for our SMS marketing. The support team have be great and extremely quick with responses to any questions i've had. My only improvement would be to improve the visibility of the click through data rather than having to enter each SMS message.
Firetext is great!
Simple, easy to use and efficient for any sized business.
They deliver what they promise coupled with a user friendly customer support team.
The portal does much more than send text messages, it also delivers analytics and success rate delivery analysis report.
Using the service has allowed us to benefit by allowing us to go that extra mile by adding that personal touch to our clientele.
The recently updated User Interface which is crisp and refreshing to use reflects their business.
Keep up the good work Firetext.