Receive Text Messages Online

Allowing your customers to interact and engage with your messages can be extremely powerful. From feedback to fresh enquiries - receiving messages is an important part of any SMS marketing campaign.

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Receive replies to your SMS Messages

Receiving messages with FireText is super easy! In fact, you only need to purchase a FireText virtual SMS number from our online service and we do the rest.

By having a virtual reply number on your FireText account you can start sending and receivng SMS texts online.

Allow Replies
Forward SMS Replies

Generate incoming leads with SMS

Using your virtual mobile number from FireText, you have the ability to set up Keywords and Auto-replies - which are perfect for Lead generation.

You can set up multiple keywords which will allow you to manage your leads in a way that suits you, which helps to deliver an engaging experience.

You can forward your SMS text messages

The benefit of using virtual numbers within your business is when you receive SMS Online we are able to forward the messages on. This could be to another number, an email address or a HTTP post!

Allow Replies

FireText Reply Number

At FireText we offer virtual phone numbers that allow you to receive text messages online. By sending from your SMS Number, customers are able to reply directly back to your messages as well as being able to text you directly.

1. Send from a FireText reply number

When sending your SMS message you simply need to hit ‘allow replies’, so you send your text message from your dedicated number.

You can also choose to advertise the number online, across your website and marketing collateral, so customers can text you!

2. Customer's can reply to your SMS messages

A customer will receive your SMS message on their mobile phone and they can reply directly back to your text.

Or your customers can choose to text the number directly and initiate the conversation, just like any other phone number!

3. Received SMS will appear under your Messages tab

The text message will then be sent into your FireText account where you can read it under your Received Messages tab. You can also hit ‘Reply’ to continue your conversation.

Alternatively, you can manage it all from your email, using our awesome Email to SMS service!

FireText SMS Shortcode

As well as the ability to send from your standard mobile number, with a FireText account you can purchase a Keyword on our shared shortcode 82228, which is the perfect tool for lead generation!

Received Messages Journey

You can simply purchase your chosen Keyword on our 82228 shortcode in your FireText account and advertise this for your desired SMS campaign.

This could be for an upcoming event, or simply a way customers can opt-in. Please find some more ideas on how you can use a Keyword, in this blog.

A customer can then text your chosen keyword to 82228 and their number will be automatically saved to your contact list. You can even request they include additional information within their text.

This means you can start building out your customer base in a simple easy way!

What’s awesome is you can choose to include an Autoreply, on your Keyword. So every time someone texts in they receive an instant message back.

This could be a simple thank you message, or you could even choose to include a link for further information.

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FireText is rated 4.93 stars by based on 751 merchant reviews

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751 Reviews
Fantastic customer service whenever I asked a question they replied within a few minutes, very happy with the service and very happy with our short text code number, thank you so much from the team at Holiday Radio UK!
Firetext SMS is exactly the service I have been looking for. I didn't want to be tied into a subscription, so the buying in bundles model is perfect. Works extremely well with our CRM and customer service has been excellent. Would definitely recommend to anyone.
Started using FireText at the beginning of the Covid-19 pandemic, to communicate with our employees. We are a manufacturing company, where a large number of employees do not have access to work emails. We needed another platform to communicate directly to our team. FireText has enabled us to reach employees with communications on a more personal level - rather than just noticeboard posts in a manufacturing plant.