Work at FireText

Build great products and great customer relationships too

Current Opportunities

"I love working here, you guys are great fun and the role is awesome too!".... That's what Holly in Marketing says. We're looking for passionate, hard-working individuals to join our fast-growing company, we call FireText. We are always on the look our for fresh talent to join our team between our two offices.

If you'd like to become part of our team, please feel free to send your CV to us and a note about why you'd want to work at FireText. You can email your CV to:

A bit about the role:

FireText are searching for a positive and customer focused individual to join their team as a Customer Support / Marketing Apprentice.

The successful candidate will be supporting both the customer support and marketing team to deliver their customer support journey. Daily tasks will include, working with the customer support and marketing teams to ensure customer conversion and retention targets are exceeded. Picking up the phone to chat with customers, reacting to support requests and engaging with businesses. The role will be supported by a generous training and mentoring package and on rare occasions may involve some travel.

Based in the Cornwall office, this full-time role is delivered in partnership with Truro College. Upon successful completion of the apprenticeship, you will be awarded the Digital Marketer Advanced Apprenticeship (Level 3).

To apply and for more information, please click here.

A bit about the role: 

FireText are searching for a positive and customer focused individual to join their team as a Partnership Manager.

The successful candidate will expand and deepen existing software partnerships, with scope to explore new opportunities as the role and partnership model continues to develop.

The person we are looking for will be a self-starter with the ability to work under their own initiative and with a high level of responsibility and autonomy.

Based in the Surrey office, this full-time role reports directly to the Sales Director.

To apply and for more information, please email

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FireText is rated 4.92 stars by based on 570 merchant reviews

4.92 / 5 Rating
570 Reviews
After finding FireText I instantly chatted to Alex there and he explained the whole process to me very simply and made everything very easy for me. Any questions I had were answered so quickly. Genuinely impressed with the functionality of FireText and the service that I have received from the team. I would recommend to anyone. A big thanks to the whole team.
Great and simple to set up. Staff on the phone helpful and friendly. And the campaign was a success.
We absolutely LOVE FireText! Simple to set up, incredibly flexible and an amazing price. Their keyword text system has enabled out listeners of our online radio station to easily interact with us, which has driven engagement and helped our station grow. The customer services is fast, friendly and personal to each user - we even received a welcome card! Highly recommend.