SMS for E-Commerce

Maintain momentum

with real-time updates

From order confirmations to delivery updates, send texts to keep your customers in the loop. Set the e-commerce bar high with friendly texts that hype up the arrival of your awesome products. The best part? We'll help you do it.

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Don't settle for

abandoned baskets

Yoohoo, over here! SMS is great for following up with customers who have abandoned ship. Take the opportunity to retain them; reach out, offer an incentive or remind them of what they're missing.

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Grow your SMS

audience as you go

Save your customers from a sea of emails and encourage them to opt in to SMS at checkout. Outside of the checkout, pick from our mini library of lead gen tools to grow your SMS database - from keywords to QR codes.

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You write the content, we'll review it

For free! We know that the best results in e-commerce come from the most impactful content. Once you have written your message - whether a marketing campaign or informational text - you can send it over to our SMS content whizzes. We'll offer up any recommendations and give you a fresh perspective 👀

SMS tools & tips for e-commerce

There's a reason why SMS works so nicely for e-commerce. People want things to hand pretty quickly, and you can do it without much effort at all.

Provide consistency from checkout to delivery

Build rapport from the moment your customer interacts. Provide a smooth experience through multiple touchpoints.

Integrate with FireText

SMS can be integrated into your processes for automated trigger texts. Integrate Magento, Woo-Commerce or Shopify with FireText using our API, or use Zapier!