Keywords

FireText lets you engage with your customers 24 hours a day, 7 days a week. Grow your customer base in an instant.

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SMS Keywords Screenshot

Grow your customer list

A keyword on our shortcode, 82228, is a super easy way for customers to interact with your brand.

You may have an instant offer you would like to send in return for collecting a mobile contact - with FireText keywords this is easy. Simply, add your auto-reply message and you are good to go.

Setting up a new keyword takes minutes and can be used to grow your mobile contact list.

Retail SMS on 82228 Example
SMS auto reply on 82228

Keep communication open

Your customers will want to be asking questions or even require instant information whether your office is opened or closed.

With FireText keywords you can pre-set an auto-reply SMS with a relevant message, so you don't lose that big opportunity.

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FireText is rated 4.93 stars by Reviews.co.uk based on 751 merchant reviews

4.93 / 5 Rating
751 Reviews
Fantastic customer service whenever I asked a question they replied within a few minutes, very happy with the service and very happy with our short text code number, thank you so much from the team at Holiday Radio UK!
Firetext SMS is exactly the service I have been looking for. I didn't want to be tied into a subscription, so the buying in bundles model is perfect. Works extremely well with our CRM and customer service has been excellent. Would definitely recommend to anyone.
Started using FireText at the beginning of the Covid-19 pandemic, to communicate with our employees. We are a manufacturing company, where a large number of employees do not have access to work emails. We needed another platform to communicate directly to our team. FireText has enabled us to reach employees with communications on a more personal level - rather than just noticeboard posts in a manufacturing plant.