Keywords

FireText lets you engage with your customers 24 hours a day, 7 days a week. Grow your customer base in an instant.

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SMS Keywords Screenshot

Grow your customer list

A keyword on our shortcode, 82228, is a super easy way for customers to interact with your brand.

You may have an instant offer you would like to send in return for collecting a mobile contact - with FireText keywords this is easy. Simply, add your auto-reply message and you are good to go.

Setting up a new keyword takes minutes and can be used to grow your mobile contact list.

Retail SMS on 82228 Example
SMS auto reply on 82228

Keep communication open

Your customers will want to be asking questions or even require instant information whether your office is opened or closed.

With FireText keywords you can pre-set an auto-reply SMS with a relevant message, so you don't lose that big opportunity.

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FireText is rated 4.92 stars by Reviews.co.uk based on 514 merchant reviews

4.92 / 5 Rating
514 Reviews
Quick and easy to use. Has contact management, fairly priced, good support. Excellent and easy integration with Zapier - and the campaign we ran was super effective to boot.
SImple and effective client support as ever from Alex and the team. We successfully integrated Firetext with several third-party apps including a chatbot, within the first 30 minutes of our account going live! We would never have achieved this without terrific support.
Awesome support and onboarding process. Great product and in this world of instant messaging, very much needed by businesses large or small. If you're a business owner, you're leaving cash on the table if you DON'T have Firetext.