Zendesk SMS Integration

Add two-way SMS notifications to your Zendesk with FireText

Zendesk SMS Integration

Install FireText within Zendesk

We've made this bit super easy! Simply head to the Zendesk app store and click install. Here, the app will install the extensions you need to send SMS messages to your agents and your customers.

Send SMS Text Messages from Zendesk

Configure your Triggers

Once installed, your pre-populated triggers can be setup to send SMS messages with the FireText extension.

The entire FireText are on standby to help you configure your FireText within your Zendesk account. You can contact us here.

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