Anti Spam Policy

We think SMS messaging is brilliant and believe it is a fantastic tool for sending useful and on-demand information and are opposed to the sending of unsolicited SMS messages.

FireText strictly forbids any SPAM messages to be sent to mobile phones from our service at any time.

Our Definition of Spam

We consider any unsolicited, unexpected, or unwanted SMS text message sent to the mobile subscribers in order to mislead them or extort their valuables from them to be SPAM, as well as any SMS text message originating from someone they have not authorized to have their mobile numbers.

Our users specifically agree NOT to use FireText to send SPAM. SMS messages our users send must comply with the following principles:

  • No false, invalid or misleading information in the subject line or the body of SMS message should be sent.
  • No SMS must be sent to mobile subscribers without having previously obtained her/his consent.
  • Text displayed must clearly state or illustrate the service or product that is offered.
  • Marketing campaigns must clearly identify who is providing the service (originator).

Our Anti-Spam Policy Enforcement

Any evidence of users not adhering to this anti-spam policy will cause immediate disconnection of his/her spam messages sending, suspension of the service and might also result in freezing of all SMS accounts to ensure an immediate end to the violation until the details of the case are cleared up.

SPAM and Abuse Reporting

Please let us know about any abuse or unwanted/unsolicited messages. In your email, please include your mobile number, the date and time you received it and the contents of the message. Please send your details to

Please note, that we do not knowingly do business with any company or person that sends unsolicited SMS messages.

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© FireText Communications Ltd 2015. All rights reserved.
Part of the CallFire family of companies

FireText is rated 4.90 stars by based on 71 merchant reviews

4.90 / 5 Rating
71 Reviews
I have found FireText to be extremely easy and cost effective to use. The straight forward pricing is wonderful as is the functionality of the website. I have always had immediate and helpful responses to my enquiries which is a breath of fresh air. I can't fault the product or the customer service; both are excellent.
I had a technical query relating to the FireText service as I was intending to integrate the sending of text messages with my C# application. I contacted the FireText support about this and they responded quickly and with all the information that I needed, even providing some C# code that they use for doing what I wanted. All in all an excellent service and I would highly recommend them.
Every 3/4 months we put a new group of people onto Fire Text. Sometimes we email each group as a whole but often we send texts to smaller groups within the larger group. Unfortunately it saves each group as a new list which is very annoying as we now have loads of lists. Please take a loot at our account for further info. Is there any way this could be changed please. Thanks