Anti Spam Policy

We think SMS messaging is brilliant and believe it is a fantastic tool for sending useful and on-demand information and are opposed to the sending of unsolicited SMS messages.


FireText strictly forbids any SPAM messages to be sent to mobile phones from our service at any time.

Our Definition of Spam

We consider any unsolicited, unexpected, or unwanted SMS text message sent to the mobile subscribers in order to mislead them or extort their valuables from them to be SPAM, as well as any SMS text message originating from someone they have not authorized to have their mobile numbers.

Our users specifically agree NOT to use FireText to send SPAM. SMS messages our users send must comply with the following principles:

  • No false, invalid or misleading information in the subject line or the body of SMS message should be sent.
  • No SMS must be sent to mobile subscribers without having previously obtained her/his consent.
  • Text displayed must clearly state or illustrate the service or product that is offered.
  • Marketing campaigns must clearly identify who is providing the service (originator).

Our Anti-Spam Policy Enforcement

Any evidence of users not adhering to this anti-spam policy will cause immediate disconnection of his/her spam messages sending, suspension of the service and might also result in freezing of all SMS accounts to ensure an immediate end to the violation until the details of the case are cleared up.

SPAM and Abuse Reporting

Please let us know about any abuse or unwanted/unsolicited messages. In your email, please include your mobile number, the date and time you received it and the contents of the message. Please send your details to anti-spam@firetext.co.uk


Please note, that we do not knowingly do business with any company or person that sends unsolicited SMS messages.

Get started. No credit card required. Try us Free


© FireText Communications Ltd 2016. All rights reserved.

FireText is rated 4.81 stars by Reviews.co.uk based on 129 merchant reviews

4.81 / 5 Rating
129 Reviews
A fantastic service right from enquiry stage to sending out our text reminders to customers. Friendly and quick responses on the phone and email and really quick to set up and get going. Thank you!
My account manager Holly made the whole process so seamless! The campaign was a complete success and our return exceeded all expectations. It quickly became apparent that it would be a no-brainer to continue using Firetext going forward!
Firetext have been a complete revolution for us in the way we communicate with our customers. Their easy to use services and great customer care convinced us that this was the service for us. We have completely integrated Firetext into our sales process and will continue in the future to actively find new uses for their service.