3 Tips for Using SMS Messages as a Business Tool

In the past, using your mobile phone at work may have gotten you into trouble with your manager. But times have changed. As mobile devices have become more prevalent in the workplace, many business teams have begun exploring how they can use these unique tools to their advantage.


SMS messages can make administrative processes easier at work.

Tablets and smartphones are being used to simplify project management, improve collaboration among employees, and save time on administrative processes. If you are interested in using mobile as a workplace tool, here are three tips for getting started with SMS messages for your business.

Simplify Your Scheduling

Do you schedule staff meetings frequently? If so, you know that it can be time consuming to wait for everyone to respond via email. SMS messages can be used to simplify the scheduling process for these meetings. For example, if your meetings typically fall on a Thursday or Friday, you can send a quick poll to meeting participants to see which day would work best for them. Since most people carry their mobile with them at all times and the majority of text messages are read within three minutes of receipt, scheduling things this way may also be quicker than doing it via email. If the process of going back and forth with employees via email is frustrating, SMS messaging or quick polls may be a helpful alternative.

Meeting Reminders

Have you ever scheduled a meeting or conference call and then forgotten about it? Sometimes you simply get so wrapped up in a project that you lose track of time, or maybe you accidentally forgot to make note of a meeting on your calendar. SMS messages can be used to distribute meeting reminders to employees. This can be done in a couple different ways. Some companies may choose to send out one message in the morning alerting employees of the day’s schedule, or if there are several important meetings happening that day, reminders can be sent shortly before each meeting begins. This can help keep your business running smoothly and reduce the frequency of missed meetings.

Communication Tool

Are your employees spread out across different buildings or branches of your company? If so, SMS may help you improve communication among staff members located in different areas. For example, if your company is working on a project and certain participants are on the road at the time, you can easily use mobile to share project updates with your team and get immediate responses. This is especially useful if certain members of your team travel frequently or work from home regularly. SMS messages are a fast and simple way to keep everyone up to date on what’s happening at different stages of a project.


SMS messages can be used to keep employees informed when they’re traveling.

As more people rely on their mobile devices to stay connected with the world, these tools are becoming more popular in the workplace. Business teams are using them to simplify the scheduling process, distribute meeting reminders to employees, and improve communication among staff members collaborating on projects. If you are interested in exploring how SMS messaging can benefit your business, try FireText for free today!

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