Use your company name in the ‘from’ field (AKA the sender ID) when texting your recipients – and they’ll know who you are straight away.
Today, a personalised experience is essential for customers. You can’t ignore the data: 77% of consumers have a positive perception of a company that offers text messages. So we give 5 reasons why your customers love it – and provide some top-notch text examples.
Can you believe it? It’s that time of the year again! That’s right, Black Friday and it’s online cousin Cyber Monday are just around the corner and it’s safe to say that currently, we are in the calm before the storm of online offers and in-store sales.
The lists of CRM systems, Sass platforms, Social media channels etc, have been continuously growing over the years. Although they are there to help you manage your business and reach your audience, we understand that you may not always have the time to manage a new tool and platform
Here at FireText, we understand that your working day is busy and our focus is to ensure SMS marketing remains the highlight with its ease, simplicity and efficiency. As such, I wanted to highlight one of our handy features that demonstrates this perfectly, our SMS templates.
We have some new exciting updates to share with you! After listening to your requests the team have been working on developing our current Email to SMS feature and I’m super happy to announce that we can now offer you a ‘Conversational’ add on to our existing Email to SMS feature.
Last year itris launched their new product, itris 9, and FireText was their chosen SMS provider, we were really excited to be a part of it! You can read more about our handy integration here. I’m super happy to let you know that we have teamed up with them once again
Effective communication with your customers is essential for success. Whether you are sending out SMS marketing campaigns or transactional text messages every point of contact gives you the opportunity to boost your customer relationships, improve your retention and boost your sales and ROI.