Posted by Megan Parker in How To on September 9th, 2024
Black Friday is a chance to gain more customers, hopefully for the long run. To get prepared, why not start generating SMS leads right now before the big day?
Case Study: SP-UK delivers empathy & guidance to people in crisis
Posted by Megan Parker in FireText's Wonderful Customers on September 4th, 2024
Suicide Prevention UK (SP-UK) is an award-winning charity that helps people who are struggling with their mental health or experiencing suicidal thoughts. Founded by Michael Everett in 2018, SP-UK is made up of volunteers who offer their skills and compassion to help people in their time of need – from distributing patrol teams in and […]
Text message marketing & the power of thoughtful content: tips & examples
Posted by Megan Parker in SMS Tips & Tricks on August 23rd, 2024
With its incredible open rates and personable nature, lots of businesses rush to use SMS. But what makes a text message marketing campaign successful isn’t just how quickly it reaches people – it’s the thought you put into the content. Creating a message that’s specific to your customers will help your campaigns resonate with them, […]
FireText Reply Number: what it is, ways to use it & tips for success
Posted by Megan Parker in SMS Tips & Tricks on August 13th, 2024
Looking for two-way SMS with your customers? An awesome add-on to your account is the FireText Reply Number. When you subscribe to this, you can send and receive text messages. Lots of businesses use this to have 1:1 conversations with customers, and provide a personal experience that keeps them coming back for more!
Join the fight against rising SMS costs
Posted by Megan Parker in News & Buzz on March 1st, 2024
FireText Director James Huff has written the following statement in response to rising costs in the UK SMS marketplace, and what FireText is doing to fight for our customers.
Data segmentation: How to use customer behaviour to create personalised content
Posted by Megan Parker in How To on February 8th, 2024
Data segmentation means to take ‘data’ (e.g. a group of people you want to contact) and split it into smaller groups based on your chosen criteria. Here, we explore ‘behaviour-based’ segmentation, and how it helps you create content that’s personalised to your customers.
Case study: CoppaFeel! uses FireText to empower the nation to check their chests
Posted by Megan Parker in FireText's Wonderful Customers on December 15th, 2023
CoppaFeel! is the first breast cancer charity in the UK to solely create awareness amongst young people. They educate, encourage and empower 18-35-year-olds to get to know their bodies. We interviewed Sophie Kirby, Health & Services Manager at CoppaFeel! on how they use FireText to remind over 120,000 people (and counting) to check their chests […]
The Ultimate Black Friday Blueprint For Your Business
Posted by Megan Parker in How To on September 8th, 2023
There are so many different ways to approach Black Friday. To help you narrow it down, our SMS marketing experts have created this blueprint. Check out the whole thing, or skip for tips!
The busy person’s guide to bulk SMS marketing
Posted by Megan Parker in SMS Tips & Tricks on August 16th, 2023
Not much time to do the research? Read our no-nonsense guide to bulk SMS marketing.
FireText affirms credibility with place in Gov’s NS3 framework
Posted by Megan Parker in News & Buzz on August 1st, 2023
FireText, the UK’s largest independent SMS provider, has earnt a place in the Crown Commercial Service public sector framework, Network Services 3.