Effective communication with your customers is essential for success. Whether you are sending out SMS marketing campaigns or transactional text messages every point of contact gives you the opportunity to boost your customer relationships, improve your retention and boost your sales and ROI.
Just like that, the year has flown by and we are in the final few weeks of 2020 already! The countdown to Christmas has begun and despite the unexpected challenges we’ve experienced the Christmas spirits are high and the hunt for the perfect gifts has begun.
After what can only be explained as an unexpected and challenging year, we are into the final stretch, which means, believe it or not, it’s already that time again! In a matter of weeks, our screens will be plastered with Black Friday offers and Cyber Monday deals
SMS marketing campaigns are the perfect way for businesses to have instant direct communication with their customers. There are several aspects to ensuring your campaigns are effective, ranging from the content of your messages, the recipients and the time you choose to send out your text.
Communicating and reconnecting with customers is an essential part of bouncing back from the COVID-19 lockdown for businesses. For a long period of time marketing came to a halt, businesses were closed and the communication was lost between industry and consumer.
The FireText SMS Platform is packed with awesome features, that we are continuously developing in order to ensure your business can get the most out of your SMS campaigns. As a company, we believe personalisation is the key to a successful campaign as it ensures you’re engaging with your customers and standing out from competitors.
Little by little, the UK Government has begun to lift the restrictions in place for industries and all of our favourite spots have started to open. For everyone, it’s a relief that the world is beginning to return to normality, however, there is still the unknown lingering.