Posted by Megan Parker in How To on June 24th, 2022

Use your company name in the ‘from’ field (AKA the sender ID) when texting your recipients from the FireText platform. They’ll know who you are straight away.

Posted by Megan Parker in SMS Tips & Tricks on April 28th, 2022

Today, a personalised experience is essential for customers. You can’t ignore the data: 77% of consumers have a positive perception of a company that offers text messages. So we give 5 reasons why your customers love it – and provide some top-notch text examples.

Posted by Megan Parker in How To on April 4th, 2022

Follow our three-step guide to excel-lently format your phone numbers. Whether you’re uploading numbers to FireText’s SMS platform from a CSV file, or simply stuck on how to format numbers in Excel.

Posted by Lola Cockwell in SMS Tips & Tricks on November 9th, 2021

Can you believe it? It’s that time of the year again! That’s right, Black Friday and it’s online cousin Cyber Monday are just around the corner and it’s safe to say that currently, we are in the calm before the storm of online offers and in-store sales.

Posted by Lola Cockwell in News & Buzz on August 17th, 2021

The lists of CRM systems, Sass platforms, Social media channels etc, have been continuously growing over the years. Although they are there to help you manage your business and reach your audience, we understand that you may not always have the time to manage a new tool and platform

Posted by Lola Cockwell in SMS Tips & Tricks on August 13th, 2021

Here at FireText, we understand that your working day is busy and our focus is to ensure SMS marketing remains the highlight with its ease, simplicity and efficiency. As such, I wanted to highlight one of our handy features that demonstrates this perfectly, our SMS templates.

Posted by Lola Cockwell in News & Buzz on July 27th, 2021

We have some new exciting updates to share with you! After listening to your requests the team have been working on developing our current Email to SMS feature and I’m super happy to announce that we can now offer you a ‘Conversational’ add on to our existing Email to SMS feature.

Posted by Lola Cockwell in News & Buzz on May 18th, 2021

Last year itris launched their new product, itris 9, and FireText was their chosen SMS provider, we were really excited to be a part of it! You can read more about our handy integration here. I’m super happy to let you know that we have teamed up with them once again

Posted by Lola Cockwell in How To on April 21st, 2021

Effective communication with your customers is essential for success. Whether you are sending out SMS marketing campaigns or transactional text messages every point of contact gives you the opportunity to boost your customer relationships, improve your retention and boost your sales and ROI.

Posted by Lola Cockwell in Keeping Customers Happy on April 21st, 2021

The team here at FireText are always listening to your requests in order to ensure the platform is packed with lots of helpful SMS Features for your business text campaigns.