Are you clued up on managing SMS unsubscribes?

Posted by on June 6th, 2018

With the recent changes to data processing legislation – fondly known as GDPR – we thought now would be the perfect time to make sure you’re up to speed with unsubscribes and go over everything you need to manage them.

Your GDPR consent toolkit

Posted by on April 24th, 2018

There’s just one month to go until the GDPR changes come into force and your marketing data must be clean and compliant before then. Of course, we want to help you with your SMS data and so we’ve put together a toolkit to help you get upgraded consent; so you can continue communication with your […]

We’ve made some updates to our Privacy Policy

Posted by on April 13th, 2018

To ensure you continue to have a great experience with FireText, we have made some updates to our Privacy Policy. We encourage you to read the full updated policy, but have highlighted below some of the changes.

Sending SMS from inside Freshdesk

Posted by on January 4th, 2018

We’ve been a long-time SMS partner of Freshdesk and we’ve seen numerous ways thats customers are adapting our integration into their helpdesk. What if you want to initiate a text message from Freshdesk? Let’s take a look…

Guide: 2-Way SMS with Freshdesk

Posted by on January 4th, 2018

We’ve partnered with Freshdesk to provide 2-way SMS for your helpdesk. This is perfect for allowing your customers to text their questions straight to your support agents. You can even reply too.

Five businesses doing SMS awesomely!

Posted by on September 21st, 2017

The simple and powerful, 160-character text message is so versatile and there are so many creative ways you can use it for communication. Rather than simply give you a list, we wanted to give some real examples of how our customers are sending (and receiving) awesome marketing and communication campaigns using the clever SMS.

Free Download: SMS Campaign Checklist

Posted by on July 17th, 2017

We had such an awesome response from our recent blog on preparing and checking your SMS campaign before sending, that we wanted to create a handy checklist for you to download.

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