Sending SMS from inside Freshdesk

Posted by on January 4th, 2018

We’ve been a long-time SMS partner of Freshdesk and we’ve seen numerous ways thats customers are adapting our integration into their helpdesk. What if you want to initiate a text message from Freshdesk? Let’s take a look…

Guide: 2-Way SMS with Freshdesk

Posted by on January 4th, 2018

We’ve partnered with Freshdesk to provide 2-way SMS for your helpdesk. This is perfect for allowing your customers to text their questions straight to your support agents. You can even reply too.

Five businesses doing SMS awesomely!

Posted by on September 21st, 2017

The simple and powerful, 160-character text message is so versatile and there are so many creative ways you can use it for communication. Rather than simply give you a list, we wanted to give some real examples of how our customers are sending (and receiving) awesome marketing and communication campaigns using the clever SMS.

Free Download: SMS Campaign Checklist

Posted by on July 17th, 2017

We had such an awesome response from our recent blog on preparing and checking your SMS campaign before sending, that we wanted to create a handy checklist for you to download.

Hook up SMS with your Campaign Monitor account

Posted by on April 25th, 2017

We love finding ways to make our marketing apps work together nicely and this handy integration with Campaign Monitor; means you can hook up your email and SMS platforms really easily to share contacts and expand your communication.

Why text messaging and the gym make ideal running buddies

Posted by on April 19th, 2017

After web browsing, phone calls and SMS, fitness tracking is one of the most popular uses for a smartphone. When used in conjunction with one of the many fitness apps out there, the gyroscopes, speedometers and other native hardware available on every smartphone worth the name amount to a pocket-sized personal trainer. 

What should you check before sending your SMS campaign?

Posted by on March 14th, 2017

Sending a campaign to a group of contacts (of any size) can be daunting for sure, even the most seasoned marketer will get nervous clicking the big SEND button. No matter how many times we proof our content and check our campaign, we are all humans so the occasional mistake can happen.

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