Automate SMS from Freshdesk with Zapier

Our integration with Zapier allows you to connect to over 500 different Apps really easily. Find out how to make FireText and Freshdesk work together

Freshdesk offers multi-channel customer support, Freshdesk brings together every customer conversation into a centralised, user-friendly interface enabling companies of all sizes to provide great customer service.

How Can I Use It?

When a new contact is added into Freshdesk automatically add them as a contact in FireText


Send a text a message when a ticket is updated or created in Freshdesk to add that extra personal touch to your customer service.




Make this a 2-way process and populate a new ticket to be created every time somebody replies to your message in FireText.


FireText provide SMS Marketing for your business.
Add SMS to your marketing mix today – find out more.