Our integration with Zapier allows you to connect to over 500 different Apps really easily. Find out how to make FireText and Freshdesk work together
Freshdesk offers multi-channel customer support, Freshdesk brings together every customer conversation into a centralised, user-friendly interface enabling companies of all sizes to provide great customer service.
How Can I Use It?
When a new contact is added into Freshdesk automatically add them as a contact in FireText
Send a text a message when a ticket is updated or created in Freshdesk to add that extra personal touch to your customer service.
Make this a 2-way process and populate a new ticket to be created every time somebody replies to your message in FireText.