Posted by Lola Cockwell on February 13th, 2019
Most of our customers will deal with their data in Excel spreadsheets and therefore will be uploading their contacts through a CSV. We’ve got some handy tips to make sure all your numbers get uploaded perfectly!
Posted by Dan Parker on January 4th, 2018
We’ve been a long-time SMS partner of Freshdesk and we’ve seen numerous ways thats customers are adapting our integration into their helpdesk. What if you want to initiate a text message from Freshdesk? Let’s take a look…
Posted by Holly Barber on December 8th, 2017
Online shopping is quick and instant, especially at this time of year. Go that extra mile to improve your customer’s online shopping experience and keep them in the loop by hooking up your eCommerce store with FireText and sending handy SMS notifications.
Posted by Holly Barber on October 27th, 2017
Marketing automation doesn’t have to seem automated. Adding some personality and showing off your brand with a friendly SMS will help the customer feel more valued, whilst still saving you tons of time.
Posted by Holly Barber on October 10th, 2017
Whether you’re a brand new FireText user, or have been sending SMS campaigns for years, this handy guide will show you lots of tips and tricks and take you through the platform step-by-step so you’ll be sending awesome SMS campaigns in no time.
Posted by Holly Barber on September 29th, 2017
Keep your finances in order and help customers and staff do the same with handy SMS notifications. Send safe and secure accounting updates to them on-the-go with FireText and Zapier.
Posted by Holly Barber on August 24th, 2017
There are lots of ways you can communicate with your customers to keep them happy and engaged with your brand. Choosing a method that they know and love makes it super-easy for them and automating it into your workflows makes it even easier for you!
Posted by Holly Barber on July 28th, 2017
Your customer relationship management (or CRM) software is your knowledge hub for your leads, customers and projects; so making sure all the data is correct and up to date is a must.
Posted by Holly Barber on July 7th, 2017
Make sure there’s not an empty seat in the house with handy SMS updates and friendly notifications to your event or conference attendees.
Posted by Holly Barber on June 20th, 2017
Keeping your data fresh and up to date is an important part of managing your SMS campaigns. If you’re sending messages to the same group of people each time your responses might become stagnant, but adding fresh new contacts can mean you’ve always got an active audience.