Sending SMS from inside Freshdesk

Posted by on Jan 4th, 2018

We’ve been a long-time SMS partner of Freshdesk and we’ve seen numerous ways thats customers are adapting our integration into their helpdesk. What if you want to initiate a text message from Freshdesk? Let’s take a look…

Free Download: Handy FireText User Guide

Posted by on Oct 10th, 2017

Whether you’re a brand new FireText user, or have been sending SMS campaigns for years, this handy guide will show you lots of tips and tricks and take you through the platform step-by-step so you’ll be sending awesome SMS campaigns in no time.

Add SMS to your customer service tools with Zapier

Posted by on Aug 24th, 2017

There are lots of ways you can communicate with your customers to keep them happy and engaged with your brand. Choosing a method that they know and love makes it super-easy for them and automating it into your workflows makes it even easier for you!

Collect mobile numbers using your favourite webform via Zapier

Posted by on Jun 20th, 2017

Keeping your data fresh and up to date is an important part of managing your SMS campaigns. If you’re sending messages to the same group of people each time your responses might become stagnant, but adding fresh new contacts can mean you’ve always got an active audience.

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