Posted by Megan Parker on June 24th, 2022

Use your company name in the ‘from’ field (AKA the sender ID) when texting your recipients – and they’ll know who you are straight away.

Posted by Megan Parker on April 4th, 2022

Follow our three-step guide to excel-lently format your phone numbers. Whether you’re uploading numbers to FireText’s SMS platform from a CSV file, or simply stuck on how to format numbers in Excel.

Posted by Lola Cockwell on April 21st, 2021

Effective communication with your customers is essential for success. Whether you are sending out SMS marketing campaigns or transactional text messages every point of contact gives you the opportunity to boost your customer relationships, improve your retention and boost your sales and ROI.

Posted by Lola Cockwell on July 3rd, 2019

Keap is a CRM & Marketing Automation to help you grow your business, improve customer service & increase sales.

Posted by Dan Parker on January 4th, 2018

Update: We now have the option for Email to SMS, an easier alternative to 2-way SMS with Freshdesk. Learn more here. We’ve been a long-time SMS partner of Freshdesk and we’ve seen numerous ways thats customers are adapting our integration into their helpdesk. What if you want to initiate a text message from Freshdesk? Let’s take a […]

Posted by Holly Barber on December 8th, 2017

Online shopping is quick and instant, especially at this time of year. Go that extra mile to improve your customer’s online shopping experience and keep them in the loop by hooking up your eCommerce store with FireText and sending handy SMS notifications.

Posted by Holly Barber on October 27th, 2017

Marketing automation doesn’t have to seem automated. Adding some personality and showing off your brand with a friendly SMS will help the customer feel more valued, whilst still saving you tons of time.

Posted by Holly Barber on October 10th, 2017

Whether you’re a brand new FireText user, or have been sending SMS campaigns for years, this handy guide will show you lots of tips and tricks and take you through the platform step-by-step so you’ll be sending awesome SMS campaigns in no time.

Posted by Holly Barber on September 29th, 2017

Keep your finances in order and help customers and staff do the same with handy SMS notifications. Send safe and secure accounting updates to them on-the-go with FireText and Zapier.

Posted by Holly Barber on August 24th, 2017

There are lots of ways you can communicate with your customers to keep them happy and engaged with your brand. Choosing a method that they know and love makes it super-easy for them and automating it into your workflows makes it even easier for you!