Posted by Lola Cockwell on April 21st, 2021
The team here at FireText are always listening to your requests in order to ensure the platform is packed with lots of helpful SMS Features for your business text campaigns.
Keeping Customers Happy
Use SMS to re-build your Customer Relationships
Posted by Lola Cockwell on August 28th, 2020
Communicating and reconnecting with customers is an essential part of bouncing back from the COVID-19 lockdown for businesses. For a long period of time marketing came to a halt, businesses were closed and the communication was lost between industry and consumer.
Drive sales this Black Friday with an awesome SMS campaign
Posted by Holly Barber on November 1st, 2017
It’s quickly become the biggest shopping day of the year, and on Black Friday you have 24 hours to maximise on the shopping hype; using a communication tool that’s going to get your message seen super-fast is an absolute must.
Personalise your marketing automation with SMS via Zapier
Posted by Holly Barber on October 27th, 2017
Marketing automation doesn’t have to seem automated. Adding some personality and showing off your brand with a friendly SMS will help the customer feel more valued, whilst still saving you tons of time.
Retaining existing customers Vs acquiring new ones
Posted by Holly Barber on October 18th, 2017
One of the big questions small business owners ask, particularly when they are starting out and resources are limited: is if marketing budgets are small, but there are revenue targets to hit, where should efforts be focused?
10 ways social media has changed the shape of customer service
Posted by Holly Barber on August 3rd, 2017
Customer service has well and truly gone social – the way your customers want to interact with your business now is a whole different game and you need to make sure you’re keeping up to ensure your brand image is protected.