Case Study: Neom Organics

Posted by on March 30th, 2016

Neom Organics create a range of scented, all-natural products that de-stress revitalise and re-energise. Nicki, Neom’s Content and Communications Executive, spoke to us about adding SMS to their communications to boost their most recent marketing campaign, the 28 Day Happiness programme.

How-To: Set a Low-Alert Threshold

Posted by on March 22nd, 2016

Make sure you never run out of credits by setting a low-alert threshold. This will alert the email address that the account is under when you’re running low on credits 🙂

How-To: Remove a Number

Posted by on February 18th, 2016

If you want to temporarily remove/delete a number from your contacts but you don’t want to unsubscribe them permanently, here’s what to do…

How-To: Offer an Opt Out

Posted by on February 12th, 2016

We always advise offering an opt-out in your message as it ensures that you do not contact anyone that doesn’t want to be contacted again.

Case Study: Harley Court Cosmetic Centres

Posted by on February 9th, 2016

Harley Court are a well-established cosmetics clinic which started 14 years ago in the South of England. As they continue to expand their client bases across the UK, they wanted to explore new ways to stay in touch and communicate with their clients.

How-To: Add a Forward

Posted by on January 6th, 2016

Never miss a trick…Forward reply messages to your own mobile phone, email address or HTTP Post!

How-To: Analyse your Messages

Posted by on August 2nd, 2015

Make sure that you’re up to date with your campaign’s delivery status after sending! Once your message has been sent, FireText makes it really easy to analyse your message details 🙂