Posted by Megan Parker in How To on February 15th, 2023

Ever wondered what your customers doing after they’ve clicked a link in your message? Great news: You can track clicks in FireText and activity in Google Analytics 4! Follow this 4-step guide.

Posted by Megan Parker in How To on February 13th, 2023

‘What’s the best way to generate SMS leads?’ you ask. Here’s a little list we made earlier. Encourage leads and customers to opt in with these top-tier tips and tools. The humble web form The classic web form comes in many shapes and sizes. A popular one being the website pop-up, where your website visitors […]

Posted by Megan Parker in SMS Tips & Tricks on January 18th, 2023

Small businesses across the UK use text messaging to save time, be seen and increase touch-points for loyal customers. Read on for top things to consider when choosing an SMS platform – plus some ways you can use SMS to outdo your competition. Check out the recent reviews of SMS providers We actively encourage enquiring […]

Posted by Megan Parker in SMS Tips & Tricks on November 18th, 2022

Despite reduced spending, the number of shoppers planning to purchase in the Black Friday and Cyber Monday sales this year has risen by 6% versus last year. With plenty of people preparing for the best deals and gifts, it makes sense to let them know directly via SMS. Here’s your ultimate guide to Black Friday […]

Posted by Megan Parker in FireText's Wonderful Customers on October 14th, 2022

SMS is booming in the accountancy world. CKW, a Manchester-based firm of Chartered Certified Accountants, is living proof. The team save heaps of time by delivering vital updates – from book-keeping reminders to tax return deadlines – to their clients from the FireText platform. With the praises of director, Alistair, we tell CKW’s success story […]

Posted by Megan Parker in SMS Tips & Tricks on October 11th, 2022

From makeup product drop promos to spa appointment reminders, SMS is dominating the beauty industry. After all, it’s an instant way to communicate with mobile-orientated masses. With Black Friday coming, there’s a chance to level up. Backed by an industry-leading platform and team of SMS experts, your beauty brand can boost engagement and team efficiency […]

Posted by Megan Parker in SMS Tips & Tricks on October 6th, 2022

You’ll hear it time and time again: send the right message at the right time on the right channel. With a bleaker Black Friday expected, the right message is in fact crucial. Many consumers will be making more conscious choices about how they spend their money. They’ll need clear, targeted and meaningful messages. Here’s how, […]

Posted by Megan Parker in FireText's Wonderful Customers on September 20th, 2022

Appt Health is a smart patient engagement system with a vital objective: Increase the accessibility of preventative healthcare appointments to improve patient uptake across the UK. After coming to us from another SMS provider, Appt set up a custom integration with the FireText platform using our API. Here, we tell their SMS success story.

Posted by Megan Parker in How To on June 24th, 2022

Use your company name in the ‘from’ field (AKA the sender ID) when texting your recipients from the FireText platform. They’ll know who you are straight away.

Posted by Megan Parker in SMS Tips & Tricks on April 28th, 2022

Today, a personalised experience is essential for customers. You can’t ignore the data: 77% of consumers have a positive perception of a company that offers text messages. So we give 5 reasons why your customers love it – and provide some top-notch text examples.