Posted by Megan Parker in How To on February 15th, 2023

Ever wondered what your customers doing after they’ve clicked a link in your message? Great news: You can track clicks in FireText and activity in Google Analytics 4! Follow this 4-step guide.

Posted by Megan Parker in SMS Tips & Tricks on January 18th, 2023

Small businesses across the UK are using text message marketing to save time, stay visible and build genuine loyalty with their customers. Whether you run a salon, a local restaurant, a gym or an independent retail shop, SMS marketing levels the playing field in a way very few channels can. Read on for everything you […]

Posted by Megan Parker in SMS Tips & Tricks on November 18th, 2022

Despite reduced spending, the number of shoppers planning to purchase in the Black Friday and Cyber Monday sales this year has risen by 6% versus last year. With plenty of people preparing for the best deals and gifts, it makes sense to let them know directly via SMS. Here’s your ultimate guide to Black Friday […]

Posted by Megan Parker in FireText's Wonderful Customers on October 14th, 2022

SMS is booming in the accountancy world. CKW, a Manchester-based firm of Chartered Certified Accountants, is living proof. The team save heaps of time by delivering vital updates – from book-keeping reminders to tax return deadlines – to their clients from the FireText platform. With the praises of director, Alistair, we tell CKW’s success story […]

Posted by Megan Parker in SMS Tips & Tricks on October 11th, 2022

From makeup product drop promos to spa appointment reminders, SMS is dominating the beauty industry. After all, it’s an instant way to communicate with mobile-orientated masses. With Black Friday coming, there’s a chance to level up. Backed by an industry-leading platform and team of SMS experts, your beauty brand can boost engagement and team efficiency […]

Posted by Megan Parker in SMS Tips & Tricks on October 6th, 2022

You’ll hear it time and time again: send the right message at the right time on the right channel. With a bleaker Black Friday expected, the right message is in fact crucial. Many consumers will be making more conscious choices about how they spend their money. They’ll need clear, targeted and meaningful messages. Here’s how, […]

Posted by Megan Parker in FireText's Wonderful Customers on September 20th, 2022

Appt Health is a smart patient engagement system with a vital objective: Increase the accessibility of preventative healthcare appointments to improve patient uptake across the UK. After coming to us from another SMS provider, Appt set up a custom integration with the FireText platform using our API. Here, we tell their SMS success story.

Posted by Megan Parker in How To on June 24th, 2022

To send an SMS from your company name, use it as the sender ID (max 11 alphanumeric characters, no replies possible) via an SMS platform like FireText. Your customers will know who you are straight away.

Posted by Megan Parker in SMS Tips & Tricks on April 28th, 2022

Today, a personalised experience is essential for customers. You can’t ignore the data: 77% of consumers have a positive perception of a company that offers text messages. So we give 5 reasons why your customers love it – and provide some top-notch text examples.

Posted by Lola Cockwell in SMS Tips & Tricks on November 9th, 2021

Can you believe it? It’s that time of the year again! That’s right, Black Friday and it’s online cousin Cyber Monday are just around the corner and it’s safe to say that currently, we are in the calm before the storm of online offers and in-store sales.