Posted by Dan Parker on January 4th, 2018
Update: We now have the option for Email to SMS, an easier alternative to 2-way SMS with Freshdesk. Learn more here. We’ve been a long-time SMS partner of Freshdesk and we’ve seen numerous ways thats customers are adapting our integration into their helpdesk. What if you want to initiate a text message from Freshdesk? Let’s take a […]
Posted by Dan Parker on January 4th, 2018
Update: We now have the option for Email to SMS, an easier alternative to 2-way SMS with Freshdesk. Find out more here. We’ve partnered with Freshdesk to provide 2-way SMS for your helpdesk. This is perfect for allowing your customers to text their questions straight to your support agents. You can even reply too.
Posted by Holly Barber on November 9th, 2017
Christmas is on the way….are you ready? We’ve got 5 of the best ways to use SMS to boost sales and improve customer engagement this busy season.
Posted by Holly Barber on November 1st, 2017
It’s quickly become the biggest shopping day of the year, and on Black Friday you have 24 hours to maximise on the shopping hype; using a communication tool that’s going to get your message seen super-fast is an absolute must.
Posted by Holly Barber on September 21st, 2017
The simple and powerful, 160-character text message is so versatile and there are so many creative ways you can use it for communication. Rather than simply give you a list, we wanted to give some real examples of how our customers are sending (and receiving) awesome marketing and communication campaigns using the clever SMS.
Posted by Holly Barber on July 28th, 2017
Your customer relationship management (or CRM) software is your knowledge hub for your leads, customers and projects; so making sure all the data is correct and up to date is a must.
Posted by Holly Barber on July 17th, 2017
We had such an awesome response from our recent blog on preparing and checking your SMS campaign before sending, that we wanted to create a handy checklist for you to download.
Posted by Holly Barber on April 25th, 2017
We love finding ways to make our marketing apps work together nicely and this handy integration with Campaign Monitor; means you can hook up your email and SMS platforms really easily to share contacts and expand your communication.
Posted by Holly Barber on April 19th, 2017
After web browsing, phone calls and SMS, fitness tracking is one of the most popular uses for a smartphone. When used in conjunction with one of the many fitness apps out there, the gyroscopes, speedometers and other native hardware available on every smartphone worth the name amount to a pocket-sized personal trainer.
Posted by Holly Barber on March 14th, 2017
Sending a campaign to a group of contacts (of any size) can be daunting for sure, even the most seasoned marketer will get nervous clicking the big SEND button. No matter how many times we proof our content and check our campaign, we are all humans so the occasional mistake can happen.