last minute SMS Christmas marketing

Last Minute Marketing Ideas for Christmas

Posted by on December 6th, 2018

I think we can all agree that Christmas seems to come round quicker each year, the holiday isn’t just filled with food and presents but is also one of the most important times for marketing professionals, with companies competing for the best spot.

SMS marketing Black Friday

Use SMS to boost your Black Friday campaign

Posted by on November 1st, 2018

It’s that time of year again, yes it’s the start of the holiday season already. Bargain hunters are already sniffing out the best deals ahead of Black Friday and Cyber Monday, and with the biggest shopping events of the year only a few weeks away, clever businesses are starting their campaigns to make sure customers […]

SMS for Halloween

Five freaky ways your business can benefit from SMS this halloween

Posted by on October 15th, 2018

With Halloween just a few weeks away, businesses are coming up with new, freaky ideas to ensure that consumers are going to spend more this year than the year before. Your company needs to find a way to win the fight for recognition around this busy time and using SMS could be the answer you’ve […]

Managing unsubscribes for SMS

Are you clued up on managing SMS unsubscribes?

Posted by on June 6th, 2018

With the recent changes to data processing legislation – fondly known as GDPR – we thought now would be the perfect time to make sure you’re up to speed with unsubscribes and go over everything you need to manage them.

GDPR consent toolkit

Your GDPR consent toolkit

Posted by on April 24th, 2018

There’s just one month to go until the GDPR changes come into force and your marketing data must be clean and compliant before then. Of course, we want to help you with your SMS data and so we’ve put together a toolkit to help you get upgraded consent; so you can continue communication with your […]

Our Privacy Updates

We’ve made some updates to our Privacy Policy

Posted by on April 13th, 2018

To ensure you continue to have a great experience with FireText, we have made some updates to our Privacy Policy. We encourage you to read the full updated policy, but have highlighted below some of the changes.

Sending SMS from inside Freshdesk

Posted by on January 4th, 2018

Update: We now have the option for Email to SMS, an easier alternative to 2-way SMS with Freshdesk. Learn more here. We’ve been a long-time SMS partner of Freshdesk and we’ve seen numerous ways thats customers are adapting our integration into their helpdesk. What if you want to initiate a text message from Freshdesk? Let’s take a […]

Guide: 2-Way SMS with Freshdesk

Posted by on January 4th, 2018

Update: We now have the option for Email to SMS, an easier alternative to 2-way SMS with Freshdesk. Find out more here. We’ve partnered with Freshdesk to provide 2-way SMS for your helpdesk. This is perfect for allowing your customers to text their questions straight to your support agents. You can even reply too.