Posted by Holly Barber in How To on September 29th, 2017
Keep your finances in order and help customers and staff do the same with handy SMS notifications. Send safe and secure accounting updates to them on-the-go with FireText and Zapier.
Five businesses doing SMS awesomely!
Posted by Holly Barber in FireText's Wonderful Customers, SMS Tips & Tricks on September 21st, 2017
The simple and powerful, 160-character text message is so versatile and there are so many creative ways you can use it for communication. Rather than simply give you a list, we wanted to give some real examples of how our customers are sending (and receiving) awesome marketing and communication campaigns using the clever SMS.
Recruitment SMS Made Easy With FireText and itris
Posted by Holly Barber in News & Buzz, Peek Inside FireText on September 8th, 2017
We integrate really nicely with others which is why we’ve been lucky enough to make many friends over the years. From time to time we want to introduce them to you which is why we thought it was the perfect time to tell you a little more about our friends over at itris.
Add SMS to your customer service tools with Zapier
Posted by Holly Barber in How To on August 24th, 2017
There are lots of ways you can communicate with your customers to keep them happy and engaged with your brand. Choosing a method that they know and love makes it super-easy for them and automating it into your workflows makes it even easier for you!
10 ways social media has changed the shape of customer service
Posted by Holly Barber in Keeping Customers Happy on August 3rd, 2017
Customer service has well and truly gone social – the way your customers want to interact with your business now is a whole different game and you need to make sure you’re keeping up to ensure your brand image is protected.
Keep customers happy with SMS and your favourite CRM platform via Zapier
Posted by Holly Barber in How To, SMS Tips & Tricks on July 28th, 2017
Your customer relationship management (or CRM) software is your knowledge hub for your leads, customers and projects; so making sure all the data is correct and up to date is a must.
Free Download: SMS Campaign Checklist
Posted by Holly Barber in SMS Tips & Tricks on July 17th, 2017
We had such an awesome response from our recent blog on preparing and checking your SMS campaign before sending, that we wanted to create a handy checklist for you to download.
Hook up your favourite event apps with FireText via Zapier
Posted by Holly Barber in How To on July 7th, 2017
Make sure there’s not an empty seat in the house with handy SMS updates and friendly notifications to your event or conference attendees.
Collect mobile numbers using your favourite webform via Zapier
Posted by Holly Barber in How To on June 20th, 2017
Keeping your data fresh and up to date is an important part of managing your SMS campaigns. If you’re sending messages to the same group of people each time your responses might become stagnant, but adding fresh new contacts can mean you’ve always got an active audience.
How-to: Import all your guest’s mobile numbers directly from Eventbrite
Posted by Holly Barber in How To on June 1st, 2017
If you’re running an event you’ll know how important it is to keep your guests in the loop about important changes or send a handy reminder just before the big day. Our integration with Eventbrite makes is super-easy to ping out a text to your entire guest list in an instant.