Posted by Holly Barber in SMS Tips & Tricks on November 9th, 2017

Christmas is on the way….are you ready? We’ve got 5 of the best ways to use SMS to boost sales and improve customer engagement this busy season.

Posted by Holly Barber in Keeping Customers Happy, SMS Tips & Tricks on November 1st, 2017

It’s quickly become the biggest shopping day of the year, and on Black Friday you have 24 hours to maximise on the shopping hype; using a communication tool that’s going to get your message seen super-fast is an absolute must.

Posted by Holly Barber in How To, Keeping Customers Happy on October 27th, 2017

Marketing automation doesn’t have to seem automated. Adding some personality and showing off your brand with a friendly SMS will help the customer feel more valued, whilst still saving you tons of time.

Posted by Holly Barber in Keeping Customers Happy, Uncategorized on October 18th, 2017

One of the big questions small business owners ask, particularly when they are starting out and resources are limited: is if marketing budgets are small, but there are revenue targets to hit, where should efforts be focused?

Posted by Holly Barber in How To on October 10th, 2017

Whether you’re a brand new FireText user, or have been sending SMS campaigns for years, this handy guide will show you lots of tips and tricks and take you through the platform step-by-step so you’ll be sending awesome SMS campaigns in no time.

Posted by Holly Barber in How To on September 29th, 2017

Keep your finances in order and help customers and staff do the same with handy SMS notifications. Send safe and secure accounting updates to them on-the-go with FireText and Zapier.

Posted by Holly Barber in FireText's Wonderful Customers, SMS Tips & Tricks on September 21st, 2017

The simple and powerful, 160-character text message is so versatile and there are so many creative ways you can use it for communication. Rather than simply give you a list, we wanted to give some real examples of how our customers are sending (and receiving) awesome marketing and communication campaigns using the clever SMS.

Posted by Holly Barber in News & Buzz, Peek Inside FireText on September 8th, 2017

We integrate really nicely with others which is why we’ve been lucky enough to make many friends over the years. From time to time we want to introduce them to you which is why we thought it was the perfect time to tell you a little more about our friends over at itris.

Posted by Holly Barber in How To on August 24th, 2017

There are lots of ways you can communicate with your customers to keep them happy and engaged with your brand. Choosing a method that they know and love makes it super-easy for them and automating it into your workflows makes it even easier for you!

Posted by Holly Barber in Keeping Customers Happy on August 3rd, 2017

Customer service has well and truly gone social –  the way your customers want to interact with your business now is a whole different game and you need to make sure you’re keeping up to ensure your brand image is protected.