Configure 2-way SMS with Zendesk

Posted by in SMS Tips & Tricks on August 25th, 2015

Update: We now have the option for Email to SMS, an easier alternative to 2-way SMS with Zendesk. Find out more here. Our integration with Zendesk offers 2-way SMS. We’re going to show you how to set it up with FireText.

A Guide to Getting Started with Text Marketing

Posted by in SMS Tips & Tricks on August 21st, 2015

Did you know that text messaging yields eight times the response rate of email marketing? If you have not already implemented a campaign, it is not too late to get started with SMS marketing. It is an effective way to connect with your current and potential customers, and there are many different approaches you can […]

Top Tips for Choosing the Best Texting Service

Posted by in SMS Tips & Tricks on August 19th, 2015

Although cost is a significant factor in choosing a texting service for your SMS marketing campaign, there are many more important considerations you should make to ensure you find the right service for your business. Before you start researching companies, spend some time thinking about the goals of your text marketing efforts. Keep your main […]

Case Study: Classroom Medics are using Zapier!

Posted by in FireText's Wonderful Customers on August 4th, 2015

We’ve been working with lots of customers to help them make the most of our exciting integration with Zapier. This week we caught up with Tom at Classroom Medics who has hooked up Keap (formerly Infusionsoft) with their FireText account to help automate communication, efficiently and professionally, as well as providing customers with the instant […]


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